Independent Insurance Agents Training & Tools For Senior Market Products

Welcome to Copeland Group Marketing’s Independent Insurance Agents Support Center

At Copeland Group Marketing, we’re serious about helping you grow your business in the ever-expanding Senior Markets. Our Agent Support Center provides a wealth of information to help you better understand Senior-focused products along with timely tips and tools to help you improve your sales.

Scopes of Appointment:

Aetna Medicare
Arcadian Health
Bravo Health Care
Care Improvement Plus
CareMore
Cigna
Citrus Health Care
Care Coventry
Health Spring
Physicians Health Care
United HealthCare
Universal American
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CLICK HERE to use generic scopes for the following: Care 1st
Citizens Choice
Humana
Scan Health Plan
Scott & White
Wellcare
Windsor

CGM Quick Tips

When one is selling Medicare supplements over the phone, they have to remember a few tips. Speak clearly, slowly, and at a good volume. With age, the five senses tend to deteriorate, which means senior citizens will have a harder time hearing. Callers need to pronounce precisely but not talk too fast or too quietly. One must also stay on topic. The main point of the call is to convince the person to become a Medicare customer. Some idle chat is fine in order to keep them comfortable and engaged. But always try to keep focused.